Quick Answer
Yes. EPOS Direct works fully offline — you can take sales, process card payments, print receipts, and run reports without any internet connection. Data syncs automatically when you reconnect.
Which EPOS systems work offline?
Not all EPOS systems work offline. Cloud-only EPOS (like many Square features and some Lightspeed functions) stop working without internet. EPOS Direct is designed to run locally on your hardware — so everything continues even if your broadband fails or you're trading without a signal.
How does offline EPOS work?
EPOS Direct stores your product catalogue, pricing, and customer data locally on the terminal. Sales are processed and stored locally, then synced to the cloud when connection is restored. Your card machine processes payments through its own mobile network connection, separately from your EPOS broadband.
- ✓Product data stored locally — no internet needed
- ✓Card payments use the machine's own 4G/Wi-Fi connection
- ✓Sales sync automatically when internet returns
- ✓Reports available offline from local data
- ✓No data lost if connection drops mid-day
What can I do offline with EPOS Direct?
Virtually everything. You can process sales, take card payments, print receipts, check stock levels, run end-of-day reports, and manage refunds — all without internet. The only functions that need internet are real-time head office sync and online ordering integrations.
Complete EPOS + Teya Card Terminal
£549 + VAT
One-time — or own outright from £399 — no monthly software fees ever
- ✓ Hardware + software included
- ✓ Teya card terminal (1% rate)
- ✓ No monthly software fees
- ✓ No long-term contracts
- ✓ Works offline
- ✓ UK-based support team
Frequently Asked Questions
Does EPOS Direct work if my broadband goes down?
Yes. EPOS Direct continues to operate normally if your broadband fails. All sales, stock management, and reporting functions work locally. Data syncs back to the cloud when the connection is restored.
Can I take card payments without internet on EPOS Direct?
Yes. Integrated card machines on EPOS Direct use their own mobile network (4G/5G) connection, independently of your EPOS broadband. Card payments process even when your shop Wi-Fi is down.
Which EPOS systems do NOT work offline?
Square, Shopify POS (Basic), and some cloud-only EPOS systems have limited or no offline capability. If trading at markets, events, or in areas with poor connectivity is important to you, offline mode is a critical requirement.
Does offline mode affect my sales data?
No. All sales made offline are stored locally and sync to the cloud when you reconnect. No data is lost. Your end-of-day reports will include all offline transactions once sync is complete.