Quick Answer
As a rule of thumb: one till per 100–150 customers served per hour in retail, or one till per 20–30 covers in hospitality. EPOS Direct supports multiple tills with no additional software licence fee per till.
How many tills for a retail shop?
For retail, the standard rule is one till per 100–150 transactions per hour during peak. A small independent shop doing 50–80 transactions/hour needs one till. A busy convenience store doing 200+ transactions/hour needs two or three. Always have a minimum of two tills in any business where a single till failure would stop all trading.
How many tills for a restaurant or café?
For table service restaurants, one till per 30–40 covers is typical. A 60-cover restaurant needs 2 tills plus a kitchen display or printer. A busy café counter needs at least 2 tills side-by-side to handle morning rush. Bar areas usually benefit from a dedicated bar till separate from the restaurant.
What's the cost of adding a second till with EPOS Direct?
EPOS Direct charges no extra software licence fee for additional tills. You pay for the hardware (additional terminal) but there's no per-till software charge — unlike some providers who charge £25–£50/month per additional till. This makes EPOS Direct significantly cheaper for multi-till businesses.
- ✓No per-till software fee
- ✓All tills share one central product database
- ✓Real-time stock updates across all tills
- ✓Central reporting for all tills in one dashboard
- ✓Multi-site options available for multiple locations
Complete EPOS + Teya Card Terminal
£549 + VAT
One-time — or own outright from £399 — no monthly software fees ever
- ✓ Hardware + software included
- ✓ Teya card terminal (1% rate)
- ✓ No monthly software fees
- ✓ No long-term contracts
- ✓ Works offline
- ✓ UK-based support team
Frequently Asked Questions
Can I add more tills to EPOS Direct later?
Yes. You can add additional tills at any time. EPOS Direct charges for the hardware only — there's no per-till software licence fee. All tills share the same product database and report into the same central dashboard.
Do all my tills need to be the same model?
Not necessarily. EPOS Direct works across its range of terminals. You can mix sizes — for example, a full countertop unit at the main till and a compact unit at a secondary station.
What happens if one of my tills breaks?
EPOS Direct offers hardware replacement support. In the meantime, all your product data is backed up in the cloud — a replacement till is up and running with your full catalogue within minutes of connecting.