Key Takeaways
- Brand standard enforcement (menus, pricing, promotions)
- Appropriate data visibility (who sees what)
- Royalty and fee calculation if applicable
- Individual franchisee reporting
Quick Answer
Franchise EPOS needs to balance franchisor oversight with franchisee independence. The right system provides brand consistency, reporting to both parties, and appropriate data separation while leveraging group purchasing power.
Franchises have unique EPOS requirements that differ from wholly-owned chains. The system must serve both franchisor needs (brand control, royalty calculation, performance monitoring) and franchisee needs (business management, profitability, independence). This guide covers franchise-specific EPOS considerations.
Franchise EPOS Considerations
- ✓ Brand standard enforcement (menus, pricing, promotions)
- ✓ Appropriate data visibility (who sees what)
- ✓ Royalty and fee calculation if applicable
- ✓ Individual franchisee reporting
- ✓ Consolidated franchisor reporting
- ✓ Separate billing per franchise
- ✓ Group payment processing rates
- ✓ New franchisee onboarding ease
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For Franchisors
- Ensure brand consistency across all franchise locations
- Monitor performance without accessing franchisee financials
- Roll out menu and price changes network-wide
- Collect accurate data for royalty calculations
- Onboard new franchisees quickly with pre-configured systems
For Franchisees
- Run your business with proven systems
- Benefit from group purchasing and payment rates
- Maintain control of your own business data
- Access support and training from established networks
- Focus on operations rather than technology selection
Frequently Asked Questions
Who owns the data in a franchise EPOS?
This should be clearly defined in franchise agreements. EPOS systems can be configured to provide appropriate access to both parties.
Can franchisees choose their own payment provider?
This depends on the franchise model. Some franchisors negotiate group rates; others allow franchisee choice.
How does billing work for franchise EPOS?
Typically, each franchisee pays for their own EPOS subscription, potentially at a group-negotiated rate.
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